About Ordering
You can order Chrisco for yourself or as a gift for someone else with a New Zealand delivery address.
All Chrisco products are available via a payment plan, no interest charges and no credit traps. Orders are then delivered once a year, before Christmas. You can pay weekly, fortnightly or monthly. You can add products throughout the year too. The earlier start, the smaller your weekly payments will be.
How to Place your Order
You can place your Chrisco 2010 order online, mail, phone or fax.
Online
Simply have a look through the products on offer and click “Add to Cart” next to any of the
products you would like to purchase. Items will be added to your shopping cart which will
automatically update and show you the weekly price. When you have added everything you
would like to order, click on “Checkout” and follow the simple instructions that lead you through the ordering process.
Please Note: In most delivery locations, the price of products includes collecting your payments (charged to us by our
bank) and delivery
Mail
You can mail your order to:
Chrisco Hampers, FreePost 140717, PO Box 100688, North Shore, North Shore City, 0745 (no stamp required).
You can download an order form here
Phone
Phone through your order on 0800 831 300
Fax
You can fax your order through to 0800 55 33 55
How to complete a downloaded Order Form
1 Membership Details
Cross the relevant box and write your Membership Number if you have one.
2 Mailing Address
Complete your personal and address details.
3 Delivery Address
Complete delivery address details if different from mailing address.
4 Agent Details
Write your agent’s details if you have one.
5 Hamper Order Details
Write the details of the hampers that you want: Code, Hamper Description, Size (if applicable), Quantity and Price. Total up your order and write the total amount in the box provided. Click here for a payment calculator which will help you work out what your payments will be.
6 Signature Required
Print and sign your name and fill in the date.
7 Gift Order to friends and family
Cross the box in step 5 and write your own details on the main Order Form. Turn to the Gift Order Form on the back. Fill out the receiver’s address details and the message you would like to include. Write the details of the hampers you want. Call 0800 831 300 if you are sending to more than one address.
8 Payment Details
Choose your payment start date, payment frequency and payment day.
9 Direct Debit Request
Complete the Direct Debit Authority to secure your order. We need your bank account number, not your EFTPOS card number. Don’t worry if your account has fewer numbers than the spaces provided – this is different for each bank.
About Your Payments
How can I pay for my order?
By Direct Debit, Automatic Payment or Credit Card. Credit Cards will be debited on the 15th of every month.
Can I stop a Direct Debit payment?
Yes, if you call us by midday the working day before your payment is due we can stop a payment (i.e.: before Friday midday for a Monday payment).
What is a Direct Debit Authority?
A Direct Debit Authority allows a payment to be automatically deducted from your bank account. By filling out the Direct Debit Authority form in this catalogue, you are authorising Chrisco to debit your payments from your chosen account.
At midnight on the day you have chosen (usually your pay day), our bank debits your account electronically. It’s easy. Just fill in the form and then... relax.
What happens if I miss a payment?
We’ll automatically recalculate and slightly increase your future payments so that your order is fully paid by Friday, 22nd October 2010.
Will I be charged if I miss a payment?
Your bank or Building Society may charge you a fee. We reserve the right to charge an administrative fee if a payment fails.
What happens if I can’t keep up my payments?
We understand that circumstances change and if you are not able to keep paying, please call one of our friendly Customer Service team to discuss your options on 0800 831 300
What happens to my payments on Public Holidays?
Your Direct Debit payment will come out the working day prior. Please note that Chrisco is located in Auckland, therefore we observe Auckland Anniversary (we still collect payments on Auckland Anniversary day). If you wish to skip a payment on a public holiday, or on the day after, you will need to let us know before midday on the working day prior.
What is a HeadStart Plan?
A HeadStart plan is the easy way to get a head start on your Chrisco payments for the next Christmas.
How does a HeadStart Plan work?
Your direct debit payments will continue until your order is fully paid for (no later than 22nd October 2010). After the 22nd October 2010, a HeadStart Plan will be created for you and direct debit payments will continue accordingly. A HeadStart Plan allows you to make payments towards next year’s order, while
giving you time to decide exactly which products you want. We will write to you to confirm your HeadStart Plan payments prior to commencing your direct debits.
Calculating payments
Final payment for catalogue orders is due 22nd October 2010. Therefore, your payments depend on when you place your order and how often you pay them.
Once you start to add products to the shopping cart the weekly price will be displayed in the top right corner. You can check how much your payments will be if you wanted to pay fortnightly or monthly or if you wanted to start paying later by clicking on the ‘Payment Calculator’ button
Any Questions?
Click here for answers to some frequently asked questions.