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Help Center

Frequently asked Questions

Below are a list of frequently asked questions, if any of your questions are not answered here, simply call one of our friendly Customer Service staff on 0800 555 333– they’ll be happy to answer any questions you may have.

 

About Chrisco

Why choose Chrisco?

Chrisco is a reputable company with a 30-year history. You can be assured of our integrity. We’ll stand by our promises and make sure you’re entirely happy with your order. We take pride in our code of ethics and the way we maintain the highest standards of customer service at all times. You can rest assured we comply with industry guidelines and that our procedures are tried and proven. That’s because we’ve developed them with advice from our customers over many years.

How Chrisco prices compare with supermarkets

The price you pay includes the cost of collecting your payments (charged to us by our bank), special packing, delivery (unless where specified) and GST. Prices are fixed for the year. We do charge a little more than some supermarkets because of all the extra costs, but thousands of customers think that Chriscois great value and tell us they wouldn’t be able to manage without our help.

We guarantee you will get the products you paid for

Chrisco was established in 1977, and we’ve been supplying hampers here in New Zealand since 1993. The fact that we’ve been around for so long demonstrates our commitment to service and delivery. We’ll be around for many years to come!

We guarantee our products are good quality

We only use brands you know and trust, and will only deal with suppliers who have an established track record for goods of the very highest quality.

Learn more about Chrisco and Our Terms and Conditions

To find out more about Chriscoclick here

To find out more about Our Terms and Conditionsclick here

Ordering

How do I place an Order?

Click here to view How to Order

How do I calculate my payments?

Final payment for catalogue orders is due 26th October 2019, your payments depend on when you place your order and how often you pay them.
Once you start to add products to the shopping cart the weekly price will be displayed in the top right corner.  You can check how much your payments will be if you wanted to pay fortnightly or monthly or if you wanted to start paying later by clicking on the ‘Payment Calculator’

What is my Membership Number and why is it important?

You'll be given a Membership Number either when you place your order, or when you request a catalogue from us. If you can’t find it, please Contact us. Your Membership Number is important. It is the way that we identify you and keep your account up to date. Please write your Membership Number on all letters to us and also quote your Membership Number when you phone us.

What happens once I have placed my order?

You can expect to receive an order confirmation from us in the mail within 5 working days. Please check all your details very carefully as this is what we have on record for you. If any of the details are incorrect please Contact us immediately and we will make the necessary changes. If you do not receive an order confirmation please call us on 0800 555 333 or Contact us.

Can I change my order?

Yes, you can change your order any time until the Last Change Date.  Just remember that changing your order can lead to an increase or decrease in your payments, a customer service representative will be more than happy to help you out. Please refer to the Terms and Conditions of Purchase for Last Change Dates.

Catalogue Last Order Date Last Change Date Final Payment Date
Hamper 2018 Friday 26st October, 2018 Friday 26st October, 2018 Friday 26st October, 2018
Home and Living 2018 Friday 24th August, 2018 Friday 24th August, 2018 Friday 26st October, 2018
Toy & Gift Friday 24th August, 2018 Friday 24th August, 2018 Friday 26st October, 2018
BestSellers Friday 26th October, 2018 Friday 26th October, 2018 Friday 26st October, 2018

Can I order Vouchers and Gift Cards from Chrisco?

Yes.  Chriscooffers a range of vouchers to make shopping at Christmas time easier. This is a great way to save for kids presents and other treats. You’ll be able to choose what to buy and when, so you can take advantage of specials.

Can I order items as a gift for someone else?

Yes. You can even add gift items to your own order. When you do, simply let us know that it’s a gift and during the checkout process we will request the gift delivery address. We won’t write to the recipient so it will remain a surprise.

Can I order any time during the year?

Yes. We take up orders up until the Last Order Date for each catalogue. You’ll need to refer to the Terms and Conditions of Purchase for these dates. Remember the earlier you order the more weeks you have to pay and therefore the lower the weekly payments.

Payment Information

How can I pay for my order?

By Direct Debit, Automatic Payment or Credit Card (Visa or MasterCard). Payments can be made weekly, fortnightly or monthly with the exception of Credit Cards, which will be Direct Debited on the 15th of each month. If paying by Credit Card you’ll need to let us know your 16 digit Credit Card number and your 4 digit expiry date. We do not accept Diners or American Express cards.

Can I stop a Direct Debit payment?

Yes, if you call us by midday the working day before your payment is due we can stop a payment (i.e.: before Friday midday for a Monday payment).

What is a Direct Debit Authority?

A Direct Debit Authority allows a payment to be automatically deducted from your bank account. You can call Chriscowith your bank account details, complete them online when placing your order or by filling out the Direct Debit Request Form and posting it back to us.  Chriscois the registered initiator of Authorisation Code 0330174. Our bank debits your account electronically on the day you have chosen (usually your pay day) It’s easy. Just fill in the form and then... relax.

What happens if I miss a payment?

We’ll automatically recalculate and slightly increase your future payments so that your order is fully paid by Friday, 27th October 2018.

Will I be charged if I miss a payment?

Chrisco will not charge you if you choose to miss a payment but your bank or Building Society may charge you a fee.

What happens if I can’t keep up my payments?

We understand that circumstances change and if you are not able to keep paying, please call one of our friendly Customer Service team to discuss your options on 0800 555 333.

What happens to my payments on Public Holidays?

Your Direct Debit payment will come out the Previous working day. Please note that Chriscois located in Auckland, therefore we observe Auckland Anniversary holidays. If you wish to skip a payment on a public holiday, or on the day after, you will need to let us know before midday on the working day prior.

HEADSTART PLAN

What is a HeadStart Plan? A HeadStart Plan allows you to make payments towards next year’s order, while giving you time to decide exactly which products you want. Once your 2018 order is fully paid, a HeadStart Plan for 2019 will automatically be created for you and your direct debit payments will continue (for the same amount as your second last payment for your 2018 order).

What if I don’t want a HeadStart Plan? If you do not want to have a HeadStart plan, you can tick the red box on the order form or simply call us on 0800 555 333 and we can do it for you.

What will my payments be under a HeadStart Plan? We will write to you to confirm the amount and other details of your HeadStart Plan payments prior to commencing your direct debits under the HeadStart Plan.

Are my payments refundable? Payments under your HeadStart Plan are fully refundable unless and until you convert them into an order for 2019. Once payments under your HeadStart Plan are converted into an order for 2019, Chrisco’s Cancellation Policy will apply to your 2019 order (see below for details, or click on Terms and Conditions of Purchase or visit Chrisco’s website: http://www.chrisco.co.nz/TermsAndConditions/#tab=purchase.) You can convert your HeadStart Plan into an order for 2019 by filling out the order from in next year’s catalogue, by giving us a call on 0800 555 333, or going online at Chrisco.co.nz

What if I don’t convert my HeadStart Plan into an order? If you have not converted your HeadStart Plan into an order by 15th February 2019, Chriscowill automatically place an order for you for goods of a similar value to your 2018 order (unless you tell us not to do this). Orders that are automatically placed by Chriscoare fully refundable unless and until you confirm your order. Once you confirm your order, Chrisco’s Cancellation Policy will apply (see below for details, or the Terms and Conditions of Purchase on Chrisco’s website: http://www.chrisco.co.nz/TermsAndConditions/#tab=purchase

Free Gift: To give you an extra helping hand, Chrisco will give a free gift to customers whose HeadStart Plan is converted into an order for 2019 (limit one free gift per customer).

Delivery

A $9.95 packing and administration fee applies to each order from the Home & Living and Toy & Gift 2018 catalogues, regardless of how many items you order. All deliveries are made from November to mid-December unless stipulated otherwise. We’ll send you a delivery advice card to inform you which day we intend to deliver your order . All deliveries are made on the day between 7am and 7pm. Customers must be home to accept delivery on the day advised, or make arrangements with friends or neighbours to accept it for you. While every effort is made to deliver on the intended delivery date advised, Chriscois not liable for any loss resulting from delay due to the customer’s failure to complete customer obligations. Chriscois not liable for any loss resulting from a contracted party’s failure to deliver on the particular intended delivery date advised. If for some reason we fail to deliver on the intended date advised, we will ensure that delivery will occur on an alternative date between November to mid-December (or as otherwise stipulated). Deliveries to the Chatham Islands will incur an onward forwarding freight charge, details can be obtained when placing your order. Should your delivery address change, please inform Chriscoimmediately.

Where do you deliver to?

Chrisco has developed an extensive delivery network which covers most New Zealand addresses. Should you live in, or move to a remote rural area, we may ask you to collect your order from a local pick-up point and some very remote areas may not be within our courier delivery range. Some customers live out side of our normal delivery areas and outside of our Rural Post Depot collection points. If this is the case you will be charged for Onward Forwarding Freight. You can view more details on this here.

When will my order arrive?

All products are delivered between mid November and mid December.

What happens if I change address?

If you change your address, simply Contact Us to let us know as soon as possible. If a delivery address is changed after 10th October 2018, Chriscomay charge an administration fee.

To view the ChriscoTerms and Conditionshere
To view a full copy of the ChriscoPrivacy policy Click here.
To view our Terms and Conditions of Purchase click here.

Shipping & Delivery

All deliveries are made from November to mid-December unless stipulated otherwise. We’ll send you a delivery advice card to inform you which day we intend to deliver your hampers. All deliveries are made on the day between 7am and 7pm. Due to the nature of frozen goods, customers must be home to accept delivery on the day advised, or make arrangements with friends or neighbours to accept it for you. We recommend you put frozen hampers into your freezer as soon as you receive them.

While every effort is made to deliver on the intended delivery date advised, Chrisco is not liable for any loss resulting from delay due to the customer’s failure to complete customer obligations.  Chrisco is not liable for any loss resulting from a contracted party’s failure to deliver on the particular intended delivery date advised. If that can for some reason not be done, we will ensure that delivery will occur on an alternative date between November to mid-December (or as otherwise stipulated).

Details can be obtained when placing your order or see also the Delivery - Onforwarding Freight Charge section of the Terms & Conditions of Purchase. Should your delivery address change, please inform Chrisco immediately. If a delivery address is changed after the 10th October 2016, Chrisco reserves the right to charge an administration fee.

Delivery - Frozen goods

Due to the nature of frozen goods, customers must be home to accept delivery on the day advised, or make arrangements with friends or neighbours to accept it for you. We recommend you put frozen products into your freezer as soon as you receive them.

Delivery – Packing & Administration

Home and Living Catalogue & Family Christmas Gifts Catalogue - Each order will incur a Packing and Administration charge of $9.95, regardless of how many items you order.

Delivery - Rural

Should you live in, or move to a remote rural area, we may ask you to collect your order from a local pick-up point and some very remote areas may not be within our courier delivery range. Please check this when you order.

0146 0152 0154 0212 0341 0441-0443 446 0448 0456 0484 0535-0538 0540
0542 2338 2436 3031 3036 3037 3136 3162 3167 3262 3646 3938
3948 4339 4350 4863 4943 5541 7062 7142 7250 7260 7402 7442
7445 7445 7448 7844-7846 7859 8941 9069 9243 9538 9544 9643 9646
9739 9744-9750 9752 9810 9884              

Delivery - Change of address

Should your delivery address change, please inform Chrisco immediately. If a delivery address is changed after 10th October 2017, Chrisco reserves the right to charge an administration fee.

Delivery - Gift Card/Voucher

Gift Cards and Vouchers must be signed for on delivery. They will arrive by late November in plenty of time for your Christmas shopping.

Delivery – Onward Forwarding Freight

Deliveries to the Chatham Islands will incur an Onward Forwarding Freight Fee. Please contact us on 0800 555 333 for more information.

Promotions 2018

See our Terms and conditions for -

 

- Win a Share of $45,000 - Congratulations to our Draw #5 winners! Click to see

- Win a $50 Warehouse Voucher

- Win a Mystery Hamper

- Refer A Friend

- Win your order for Free

- Win a Kiwi Bach Holiday.

- WIN AN ACER ASPIRE Z3

- $100 off your order over $500/ $100 waiting for you OR $50 off your order over $400/$50 waiting for you

- See our 2017 Facebook Promotion

 

 

 

 

Win a share of 45K

 

WIN A SHARE IN $45,000 CASH

 

Congratulations to our Draw #6 winners! They have each won $1000 in our massive Chrisco “Win a Share in $45K Competition”. There are still 3 winners we haven’t been able to contact. Please check your emails, could this lucky winner be you? Still 3 monthly draws to go – place your order today for more chances to win!

 

  • T. Ingham
  • M. Currie

 

 

 

 

Terms and conditions

1. Information on how to enter and prize details forms part of these conditions of entry. Entry into the Competition is deemed acceptance of these terms and conditions.

2. Entry is open to permanent residents of Australia and New Zealand, who are over 18 years old and who are a Chrisco Hamper member at the time of entry (Member). Employees of Chrisco and their subsidiary agents and members of their immediate families are not eligible to enter. Immediate family includes the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or first cousin.

3. Promotion commences at 12:00 am AEDT on 06/10/2017 (NZ only – entry opens at 12:00 NZDT on 06/10/2017), and closes at 11:59pm AEDT on 05/10/2018 (NZ only – entry closes at 11:59pm NZDT) (“Promotional Period”).

4. To enter customers must make a minimum purchase of $500.00 from any of the following  Chrisco Australia or Chrisco New Zealand catalogues -  Hamper 2018, Home & Living 2018, Toy and Gift or Top Up 2018, between 12:00 am AEDT on 06/10/2017 (NZ only – entry opens at 12:00 NZDT on 06/10/2017), and closes at 11:59pm AEDT on 05/10/2018 (NZ only – entry closes at 11:59pm NZDT), once you have made your first payment you will automatically receive one entry into the monthly draw. The earlier the customer places an order of $500 or more, the more chances you have to win. Entry is limited to one per member per monthly draw.

5. Competition opens 12:00 am AEDT on 06/10/2017 (NZ only – entry opens at 12:00 NZDT on 06/10/2017), and closes at 11:59pm AEDT on 05/10/2018 (NZ only – entry closes at 11:59pm NZDT. The winner will be drawn on the first Monday of each month at 10.00am AEDT, and announced on Chrisco.com.au, Chrisco.co.nz and facebook.com/chrisco.au/ and facbook.com/chrisco.newzealand

Draw Dates:

Draw 1 06/11/17

Draw 2 04/12/17

Draw 3 01/01/18

Draw 4 05/02/18

Draw 5 05/03/18

Draw 6 02/04/18

Draw 7 07/05/18

Draw 8 04/06/18

Draw 9 02/07/18

The draw will take place at the Chrisco Marketing Office, 391 Park Road, Block E, Regents Park NSW 2143. The winner will be notified by phone within two business days of the draw. The winner's name will be published on www.chrisco.com.au and www.chrisco.co.nz within 5 business days of the monthly draw, for a period of twenty-eight days.

Draw Date Announcement dates:

Draw 1 08/11/17

Draw 2 06/12/17

Draw 3 03/01/18

Draw 4 07/02/18

Draw 5 07/03/18

Draw 6 04/04/18

Draw 7 09/05/18

Draw 8 06/06/18

Draw 9 04/07/18

If a prize remains unclaimed after the draw date, the Promoter will conduct a further unclaimed prize draw three months from the monthly draw date at 10am AEDT. The unclaimed prize draw will take place at the Chrisco Marketing Office, 391 Park Road, Block E, Regents Park NSW 2143. The winner of the unclaimed prize draw will be notified by phone. The winner's name will be published on www.chrisco.com.au and www.chrisco.co.nz within 5 business days of the monthly draw, for a period of twenty-eight days.

Unclaimed Prize Draw Dates

Draw 1 08/02/18

Draw 2 06/03/18

Draw 3 03/04/18

Draw 4 07/05/18

Draw 5 07/06/18

Draw 6 04/07/18

Draw 7 09/08/18

Draw 8 06/09/18

Draw 9 04/10/18

Unclaimed Prize Announcement Dates

Draw 1 09/02/18

Draw 2 07/03/18

Draw 3 04/04/18

Draw 4 08/05/18

Draw 5 08/06/18

Draw 6 05/07/18

Draw 7 10/08/18

Draw 8 07/09/18

Draw 9 05/10/18

6. The Promoter reserves the right, at any time, to verify the validity of entries and Members (including a Member’s identity, age, membership number and place of residence) and to disqualify any Member who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. If there is a dispute as to the identity of a Member, the Promoter reserves the right, in its sole discretion, to determine the identity of the Member. The members total order must be a minimum of $500.00. The cash will be paid into their account within 5 business days of prize notification.

7. If the prize (or part of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize of equal or greater value and/or specification - subject to the relevant state authority approval.

8. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash. Prize must be taken in its complete entirety or it will be forfeited. If for any reason a winner does not take the prize or an element of the prize at the time stipulated by the Promoter, then the prize or that element of the prize will be forfeited.

9. As a condition of accepting the prize, the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.

10. Subject to relevant state authority approval, the Promoter reserves the right to modify the terms and conditions of this Competition at any time.

11. Subject to relevant state authority approval, the Promoter reserves the right, in its absolute discretion, at any time before the awarding of the prize to cancel the Competition or to vary or cancel the award of the prize including, without limitation, circumstances where in the Promoter’s opinion (which it shall form in its absolute discretion): (a) a prize winner does not satisfy the Competition entry requirements; or (b) the Promoter cannot conduct the Competition or award the prize for any reason beyond its control. Subject to relevant state authority approval, in the event that the Promoter cancels the Competition or varies or withdraws the prize it shall not: (a) be liable to any person for any loss or damage (including loss or damage caused by any negligence) arising out of, or in connection with, such cancellation, variation or withdrawal; and (b) be required to conduct the Competition at any other time.

12. Entrants enter the Competition at their sole risk. With the exception of liability which cannot be excluded by law, the Promoter shall not be liable for any loss or damage which is suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained or loss or damage to tangible property as a result of accepting and using the prize, any goods or services attained through accepting and using the prize or entering the Competition.

13. The Promoter’s decision is final and no correspondence will be entered into.

14. Members consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

15. The winner will be announced on the Chrisco website, www.chrisco.com.au, www.chrisco.co.nz , facebook.com/chrisco.au/ and facebook.com/chrisco.newzealand within two days of the monthly draw date. Winner will be notified by phone and email. If there is the need for an Unclaimed Prize Draw, the winner will be announced on the Chrisco website, www.chrisco.com.au, www.chrisco.co.nz , facebook.com/chrisco.au/ and facebook.com/chrisco.newzealand within two days of the unclaimed prize draw date.

16. There are 5 prizes per month of $1000.00 AUD each. A total of 45 prizes. Prizes will be offered to an equivalent NZ value for NZ winners.

17. Total prize pool value is $45000.00 AUD. The prize value is correct at the time of printing. The Promoter is neither responsible nor liable for any change in the value of the prize occurring between the publishing date and the date the prize is claimed. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash, unless otherwise specified. All prize values are in Australian dollars.

18. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, and prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Member. Members should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.

19. The Promoter is Chrisco Hampers Australia Ltd (ABN 41080852535): Block E, 391 Park Road, Regents Park NSW 2143. Telephone (02) 8718 8635. Web: www.chrisco.com.au. For inquiries about this Competition, please contact us at enquiries@chrisco.com.au

20. Authorised under permit numbers:

 

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Win a $50 Warehouse Voucher 

TERMS AND CONDITIONS    

  1. Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is open to all New Zealand residents who are Chrisco Members aged 18 years and over. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.
  3. Promotion commences on 20th February 2018 and entries close at 5.00pm on 30th April 2018 (“Promotional Period”).
  4. To be eligible to enter, individuals must, during the Promotional Period, place an order with Chrisco for 2018 delivery excluding Gift Cards, Apple Products, travel and any hampers containing alcohol.
  5. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  6. The draw will take place on 30th April 2018 at Chrisco Hampers, 39 William Pickering Drive, Rosedale.  100 names will be randomly drawn. Each drawn name (Chrisco member) will be notified by phone and or emai. If answered correctly, the drawn Chrisco member will have a $50 Warehouse Gift Card added to their order to be delivered November 2018. The Chrisco member must have their order full paid by 26/10/2018 in order to receive their $Warehouse  Gift Card.The Promoter reserves the right to draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. Winner will be notified in writing. The Promoter’s decision is final and no correspondence will be entered into.
  7. 100 winners  will be drawn and contacted by telephone and/or email.  There are 100 prizes with a maximum value of $50 each. The prize is non-transferable and non-refundable.
  8. If for any reason a winner does not take the prize or an element of the prize by the time stipulated by the Promoter, then the prize or that element of the prize will be forfeited
  9. Total prize pool value is up to NZ$5000.
  10. A draw for the prize, if unclaimed, may take place on 5th December 2018 at the same time and place as the original draw, subject to any directions from a regulatory authority.
  11. Entrants consent to the Promoter using the entrant's name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  12. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  13. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
  14. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.
  15. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to New Zealand regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.
  16. The Promoter is Chrisco Hampers New Zealand Limited of 39 William Pickering Drive, Rosedale, Auckland. Telephone 0800 555 333.

 

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Win a Mystery Hamper 
TERMS AND CONDITIONS    

  1. Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. Entry is open to all New Zealand residents who are Chrisco Members aged 18 years and over. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.
  3. Promotion commences on 20th February 2018 and entries close at 5.00pm on 30th April 2018 (“Promotional Period”).
  4. To be eligible to enter, individuals must, during the Promotional Period, place an order with Chrisco for 2018 delivery excluding Gift Cards, Apple Products, travel and any hampers containing alcohol.
  5. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  6. The draw will take place on 30th April 2018 at Chrisco Hampers, 39 William Pickering Drive, Rosedale.  Names will be randomly drawn. Each drawn name (Chrisco member) will be notified by phone and or email The drawn Chrisco member will have a Mystery Hamper added to their order to be delivered December 2018. The Chrisco member must have their order full paid by 26/10/2018 in order to receive their hamper
  7. .The Promoter reserves the right to draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. Winner will be notified in writing. The Promoter’s decision is final and no correspondence will be entered into.
  8. Winners  will be drawn and contacted by telephone and/or email.  There are 100 prizes with a value between $50 and  $100 each. The prize is non-transferable and non-refundable.
  9. If for any reason a winner does not take the prize or an element of the prize by the time stipulated by the Promoter, then the prize or that element of the prize will be forfeited
  10. Total prize pool value is between NZ$5000 and $10,000
  11. A draw for the prize, if unclaimed, may take place on 5th December 2018 at the same time and place as the original draw, subject to any directions from a regulatory authority.
  12. Entrants consent to the Promoter using the entrant's name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  13. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  14. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
  15. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.
  16. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to New Zealand regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.
  17. The Promoter is Chrisco Hampers New Zealand Limited of 39 William Pickering Drive, Rosedale, Auckland. Telephone 0800 555 333.
  18.  

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Refer a Friend

 

Tell your friends and family about Chrisco and for each *qualified new customer who places a **qualified order and mentions your name when they order, you earn $50 credit with Chrisco, and they do too! Subject to the Refer a Friend Terms and Conditions below.

Refer a Friend Terms and Conditions

• By participating in “Refer A Friend” you agree to these “Refer A Friend” Terms and Conditions:

• Get Permission! You must only recommend and share information about Chrisco with people (including by SMS or email) if you get their permission first.

• The $50 Refer A Friend credit for you and your friend only applies if they are a *qualified customer who places a **qualified order.

• If these Terms and Conditions are satisfied, the credit will be applied to your Chrisco account, and your friend’s Chrisco account, in December 2018.

• A *qualified new customer is anyone who DOES NOT appear in the Chrisco database as at August 24th 2018, and DOES NOT live at the same mailing address or delivery address as you the Referrer.

• A **qualified order is an order over $500 (excluding Vouchers and Gift cards) placed by August 24th 2018.

• The *qualified customer you have referred must nominate you as the referrer by filling your name and number on this request form, by calling our Contact Centre 1800 830 830 or by filling in your name in on the order form on our website.

Chrisco refers to Chrisco International Holdings Limited

 

 

 

 

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2018 CHRISCO HAMPERS

Win your order for Free
TERMS AND CONDITIONS    

1.     Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2.     Entry is open to all New Zealand residents who are Chrisco Members aged 18 years and over. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.

3.     Promotion commences on 24th January 2018  and entries close at 5.00pm on 31st January 2018 (“Promotional Period”).

4.     To be eligible to enter, individuals must, during the Promotional Period, place an order with Chrisco for 2018 delivery.

5.     The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6.     The draw will take place on 30th April 2018 at Chrisco Hampers, 39 William Pickering Drive, Rosedale.  The Promoter reserves the right to draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. Winner will be notified in writing. The Promoter’s decision is final and no correspondence will be entered into.

7.     One winner  will be drawn and contacted by telephone and/or writing.  There is one prize with a maximum value of $1000. The prize is non-transferable and non-refundable.

8.     If for any reason a winner does not take the prize or an element of the prize by the time stipulated by the Promoter, then the prize or that element of the prize will be forfeited

9.     Total prize pool value is up to NZ$1000.

10.  A draw for the prize, if unclaimed, may take place on 5th December 2018 at the same time and place as the original draw, subject to any directions from a regulatory authority.

11.  Entrants consent to the Promoter using the entrant's name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

12.  If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

13.  Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

14.  Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.

15.  The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to New Zealand regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.

16. The Promoter is Chrisco Hampers New Zealand Limited of 39 William Pickering Drive, Rosedale, Auckland. Telephone 0800 555 333.

 

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2018 CHRISCO HAMPERS

Win a Kiwi Bach Holiday.

TERMS AND CONDITIONS    

1.     Information on how to enter and prizes form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.

2.     Entry is open to all New Zealand residents who are Chrisco Members aged 18 years and over. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter.

3.     Promotion commences on 10th December 2017 and entries close at 5.00pm on 26th October 2018 (“Promotional Period”).

4.     To be eligible to enter, individuals must, during the Promotional Period, place an order worth over $500 from the Chrisco Toy & Gift 2018 catalogue.

5.     The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

6.     The draw will take place on 14th November 2018 at Chrisco Hampers, 39 William Pickering Drive, Rosedale.  The Promoter reserves the right to draw additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn. Winner will be notified in writing. The Promoter’s decision is final and no correspondence will be entered into.

7.     One winner  will be drawn and contacted by telephone and/or writing.  There is one prize with a maximum value of $2500.

8.     If for any reason a winner does not take the prize or an element of the prize by the time stipulated by the Promoter, then the prize or that element of the prize will be forfeited

9.     Total prize pool value is up to NZ$2500.

10.  A draw for the prize, if unclaimed, may take place on 5th December 2018 at the same time and place as the original draw, subject to any directions from a regulatory authority.

11.  Entrants consent to the Promoter using the entrant's name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this competition (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.

12.  If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.

13.  Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.

14.  Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) use of a prize.

15.  The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to New Zealand regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. Entrants should direct any request to access, update or correct information to the Promoter. All entries become the property of the Promoter.

16. The Promoter is Chrisco Hampers New Zealand Limited of 39 William Pickering Drive, Rosedale, Auckland. Telephone 0800 555 333.

 

 

 

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WIN AN ACER ASPIRE Z3

TERMS AND CONDITIONS

  1. Information on how to enter and prize details forms part of these conditions of entry. Entry into the Competition is deemed acceptance of these terms and conditions.
  2. Entry is open to permanent residents of New Zealand, who are over 18 years old and who are a Chrisco member at the time of entry (Member), who currently have an unconverted Headstart Plan in the Home & Living 2018 or Toy & Gift 2018 Catalogue. Employees of Chrisco and their subsidiary agents and members of their immediate families are not eligible to enter. Immediate family includes the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or first cousin.
  3. Promotion commences at 12:00am on 02/03/2018 and closes at 11:59pm on 15/03/2018 (“Promotional Period”).
  1. To enter, customers must convert their Headstart order to a Chrisco order by 15th of March, 2018. Customers will then automatically receive an entry into this draw.
  2. Competition opens 12:00 am on 02/03/2018 and closes at 11:59pm on 15/03/2018. The winner will be drawn on 16/03/2018. The draw will take place at the Chrisco Marketing Office, 39 William Pickering Drive, Rosedale, Auckland. The winner will be notified by phone within two business days of the draw. The winner's name will be published on www.chrisco.co.nz within 5 business days of the draw, for a period of twenty-eight days.
  3. If a prize remains unclaimed after the draw date, the Promoter will conduct a further unclaimed prize draw three months from the original draw date at 10am. The unclaimed prize draw will take place at the Chrisco Marketing Office, 39 William Pickering Drive, Rosedale, Auckland. The winner of the unclaimed prize draw will be notified by phone. The winner's name will be published on www.chrisco.co.nz  within 5 business days of the unclaimed prize draw, for a period of twenty-eight days.
     
  4. The Promoter reserves the right, at any time, to verify the validity of entries and Members (including a Member’s identity, age, membership number and place of residence) and to disqualify any Member who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. If there is a dispute as to the identity of a Member, the Promoter reserves the right, in its sole discretion, to determine the identity of the Member.
  5. If the prize (or part of the prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize of equal or greater value and/or specification - subject to the relevant state authority approval.
  6. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash. Prize must be taken in its complete entirety or it will be forfeited. If for any reason a winner does not take the prize or an element of the prize at the time stipulated by the Promoter, then the prize or that element of the prize will be forfeited.
  7. As a condition of accepting the prize, the winner must sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form. 
  8. Subject to relevant state authority approval, the Promoter reserves the right to modify the terms and conditions of this Competition at any time.
  9. Subject to relevant state authority approval, the Promoter reserves the right, in its absolute discretion, at any time before the awarding of the prize to cancel the Competition or to vary or cancel the award of the prize including, without limitation, circumstances where in the Promoter’s opinion (which it shall form in its absolute discretion): (a) a prize winner does not satisfy the Competition entry requirements; or (b) the Promoter cannot conduct the Competition or award the prize for any reason beyond its control. Subject to relevant state authority approval, in the event that the Promoter cancels the Competition or varies or withdraws the prize it shall not: (a) be liable to any person for any loss or damage (including loss or damage caused by any negligence) arising out of, or in connection with, such cancellation, variation or withdrawal; and (b) be required to conduct the Competition at any other time.
  10. Entrants enter the Competition at their sole risk. With the exception of liability which cannot be excluded by law, the Promoter shall not be liable for any loss or damage which is suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained or loss or damage to tangible property as a result of accepting and using the prize, any goods or services attained through accepting and using the prize or entering the Competition.
  11. The Promoter’s decision is final and no correspondence will be entered into.
  12. Members consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
  13. The winner will be announced on the Chrisco website, www.chrisco.com.au within five business days of the draw date. Winner will be notified by phone and email.
  14. There is one Acer Aspire Z3-715 including one to be won, valued at approximately $1999.
  15. Total prize pool value is approximately $1999. The prize value is correct at the time of printing. The Promoter is neither responsible nor liable for any change in the value of the prize occurring between the publishing date and the date the prize is claimed. Prize, or any unused portion of the prize, is not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.  All prize values are in New Zealand Dollars.
  16. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, and prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Member. Members should direct any request to opt out, access, update or correct information to the Promoter. All entries become the property of the Promoter.
  17. The Promoter is Chrisco Hampers Ltd: 39 William Pickering Drive, Rosedale, Auckland. Telephone 0800 555 333. Web: www.chrisco.co.nz. For inquiries about this Competition, please contact us at enquiries@chrisco.co.nz

 

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$100 off your order over $500/ $100 waiting for you

Terms & Conditions

This offer entitles the bearer to $100 off their order. The discount will appear on the order confirmation.

One offer per member only. Minimum order value must be greater than $500 and applies to Chrisco Hamper 2018, Home & Living 2018, Toys & Gifts 2018 and Top Up 2018 Catalogues.

Order must be placed by 30th May 2018. Offer excludes gift cards and vouchers, travel, apple products and selected alcohol hampers.

This offer is non-transferable, non-refundable and cannot be exchanged for cash. This offer may not be used in conjunction with any other discount offer.

See our full Terms and Conditions of Purchase and our Cancellation Policy.

 

 

$50 off your order over $400/ $50 waiting for you

Terms & Conditions

This offer entitles the bearer to $50 off their order. The discount will appear on the order confirmation.

One offer per member only. Minimum order value must be greater than $400 and applies to Chrisco Hamper 2018, Home & Living 2018, Toys & Gifts 2018 and Top Up 2018 Catalogues.

Order must be placed by 30th of April, 2018. Offer excludes gift cards and vouchers, travel, apple products and selected alcohol hampers.

This offer is non-transferable, non-refundable and cannot be exchanged for cash. This offer may not be used in conjunction with any other discount offer.

See our full Terms and Conditions of Purchase and our Cancellation Policy.

 

 

 

 

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See our 2017 Promotions below

 

TERMS AND CONDITIONS SCHEDULE

ITEM 1: PROMOTION NAME Chrisco Facebook Promotion

ITEM 2: PERMIT NUMBER LTPM/17/01938

ITEM 3: PROMOTER The promoter is (jointly and severally where applicable) (ABN 41 080 852 535) trading as: Chrisco Hampers Australia (The “Promoter”).

ITEM 4: WEBSITE www.chrisco.com.au (The “website”).

ITEM 5: PROMOTION REGISTRATION DATES AND TIMES Registrations will open on Wed 21st June 2017 and will close at 10:30am on Friday 30th June (“Registration Period”). The Promoter reserves the right to extend the Registration Period at its own discretion.

ITEM 6: PROMOTION CONTESTING DATES AND TIMES  N/A

ITEM 7: ENTRANT RESTRICTIONS Entry is available to permanent residents of: - Australia. Entrants must be aged 18 years and over. A person is ineligible to participate in the Competition and redeem any  prizes if they have won a prize valued at $5,000 or more in any competition run by the Promoter 6 months prior to their Entry in this Competition.

ITEM 8: METHOD OF ENTRY A person follow the link posted on www.facebook.com/chrisco.au 

They must than fill out all required fields, this includes;

- Full Name

- Valid Email Address

ITEM 9: JUDGING DETAILS N/A

ITEM 10: DRAW DETAILS If only one tier of prizes (i.e. no minor and major prize):

Prize draw:

The prize draw will take place at 11am on Friday 30th June 2017 at Chrisco Australia Head Office

The draw will be a random number draw random draw.

ITEM 11: PRIZE DETAILS There will be a maximum of one (1) prizes.

Each prize will consist of one (1) each of the following:

PS4 Bundle: PlayStation 4 1TB – Black Ps4 plus No Mans Sky (Game) plus  Ps4 Uncharted 4A Thief’s End (Game) plus Ps4 The Order 1886 (Game) Maximum value of prize $601.10 AUD

ITEM 12: PRIZE WINNER PUBLICATION DETAILS Prize winner maybe placed on Chrisco Australia’s Social Media Channels.

ITEM 13: UNCLAIMED PRIZE DRAW DATE AND PUBLICATION DATE Refer to below conditions in section 12.

ITEM 14: OTHER CONDITIONS N/A

 

Chrisco Facebook Promotion

Terms and conditions

1. INTRODUCTION

1.1 By submitting an entry into this Promotion, entrants warrant that they have read, understand and agree to be bound by these Terms and Conditions and the Terms and Conditions Schedule.

1.2 To the extent that there is any inconsistency between the Terms and Conditions Schedule and the Terms and Conditions the Terms and Conditions Schedule will prevail.

1.3 These terms and conditions can be downloaded from the website/s listed in Item 4: Website.

2. DURATION

Entry into this Promotion will occur in accordance with Item 5: Promotion Registration Dates and Times and Item 6: Promotion Contesting Dates and Times.

3. ELIGIBILITY

3.1 Entrants must at all times comply with Item 7: Entrant Restrictions. Those entrants who have not complied with Item 7: Entrant Restrictions will be disqualified.

3.2 Employees and the immediate families of the Promoter and its related bodies corporate are ineligible to enter. Employees and the immediate families of all associated sponsors and participating companies are also ineligible to enter.

3.3 Entrants warrant that they are entering this Promotion in a wholly private nature and are not entering on behalf of a business or enterprise activity they are involved in.

4. METHOD OF ENTRY

4.1 Entrants may enter this Promotion in accordance with Item 8: Method of Entry. Those entrants who have not complied with Item 8: Method of Entry will be disqualified.

4.2 Inaudible, incomplete, incomprehensible or late entries (whichever is applicable) will not be eligible and will be disqualified. The Promoter reserves the right to disqualify any entry which in the opinion of the Promoter includes any content which may be unlawful, profane, inflammatory, defamatory and/or damaging to the goodwill or reputation of the Promoter.

4.3 Any person who is discovered to have used or attempted to use more than one name in entering the Promotion will be disqualified from participating in the Promotion and/or redeeming a prize.

4.4 Unless otherwise stated in these terms and conditions, no person may enter this Promotion more than once and persons may not enter or participate in it on behalf of any third party.

4.5 All entrants acknowledge that the Promoter may rely on clauses 4.3 and 4.4 even after the Promoter has awarded or appeared to have awarded the prize to a person or after a person is announced as the prize winner. The Promoter reserves its rights to require return of the prize or payment of its value to the Promoter if this occurs.

4.6 Should an entrant’s contact details change during the Promotion Period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.

4.7 Should an entrant be required to submit a third party’s personal information, as a part of entry into or participation in this Promotion, each entrant must ensure that any other person whose details have been provided by the entrant to the Promoter for the purposes of the entrant’s participation in this Promotion has given their implied or express consent for the details to be provided to the Promoter and any of its related bodies corporate and to be contacted by the Promoter or any of its related bodies corporate in relation to this Promotion.

4.8 Should the Promotion require the entrant to submit a photograph, as a part of entry into or participation in this Promotion (”Photograph”):

(a) entrants warrant that they are the person in the photograph or have prior approval from the person in the photograph that is submitted as part of the entry;

(b) all entrants acknowledge that their entry may, at the discretion of the Promoter, be posted on the website;

(c) entrants agree that and authorise The Promoter to use, edit and reproduce the Photographs;

(d) the entrant agrees that The Promoter has the right to publish and communicate to the public the Photographs in any media including, but not limited to, online, at all times without restriction or limitation throughout the world (including all promotional purposes);

(e) the entrant acknowledge that the Photographs may be edited by The Promoter at its sole discretion;

(f) the entrant agrees that The Promoter has the right to use the entrants name, likeness or other information concerning and provided by the entrant in its use of the Photographs;

(g) the entrant agrees to fully release now and forever The Promoter from and against all actions, suits, claims and demands which they may have against The Promoter arising directly or indirectly in respect of any infringement or violation of any personal and/or property rights of any sort (including without limitation defamation) from the use of the Photographs;

(h) the entrant unconditionally waives all of his/her rights at any time to seek or obtain injunctive relief to prevent or restrict The Promoter use of the Photographs; and

(i) the entrant warrants that he/she has obtained permission from any other persons featured in the Photographs for The Promoter to use the Photographs.

4.9 Entries via SMS or email are deemed to be received at the time of receipt into the Promoter’s database not at the time of transmission by the entrant.

4.10 Should the Promotion involve voting, the accuracy of the polling results received and published by the Promoter is final and binding and no correspondence will be entered into.

5. DRAW / JUDGING

5.1 If the prize is awarded by judging, the judging will take place in accordance with Item 9: Judging Details.

5.2 If the prize is awarded via a prize draw, the draw will take place in accordance with Item 10: Draw Details.

5.3 Subject to State regulations, in the event that the Promoter becomes aware that the same person has been selected as a prize winner more than once, the Promoter will cause another name to be drawn/selected in their place.

6. PRIZE(s)

6.1 All prizes are awarded in accordance with Item 11: Prize Details.

6.2 All prize values are the recommended retail value as provided by the supplier, are in Australian dollars and are correct at the time of printing. The Promoter takes no responsibility for variations in the prize value.

6.3 Should the prize include tickets to an event at which alcohol will be served (“the Event”) the prize winner and each guest of a prize winner must be aged 18 years or over. Minors are not permitted to attend the Event. All prize winners and their guests must carry valid photo identification with them at all times during the Event.

6.4 If alcohol is made available as part of the prize at the Event, then this will be provided subject to the principles of responsible service of alcohol as exercised by the staff and management of the premises at which the Event takes place. The premises staff and management reserve the right to refuse service of alcohol to any prize winner or their accompanying guest should they be deemed to be intoxicated.

7. PRIZE CONDITIONS

7.1 The Promoter does not warrant the merchantability, suitability and/or fitness for purpose of any goods and/or services awarded as a prize.

7.2 No other costs will be included and all expenses (including, but not limited to, the costs of transport to and from a prize venue and meals), other than those specifically referred to in Item 11: Prize Details, will be at each winner’s and (if applicable) their accompanying guest’s cost. Accommodation is for room charges only.

7.3 All prizes are subject to availability, non transferable and non exchangeable, must be used on any dates specified in these terms and conditions, by the Promoter and/or the prize provider and are not redeemable for cash unless cash is specified. Specifically, prizes may not be valid during school holidays or other peak times designated by the prize supplier.

7.4 If a prize winner does not take any element of a prize at the time stipulated by the Promoter then that element of the prize will be forfeited by the winner and cash will not be awarded in lieu of that prize or any part of it.

7.5 It will be each winner’s and (if applicable) their accompanying guest’s responsibility to take out all relevant insurance (including but not limited to travel insurance) which may be required or prudent to be taken (at their own cost).

7.6 Where a prize involves a “meet and greet” element, the meet and greet with the celebrity/artist/public figure will be at the discretion of the celebrity/artist/public figure’s management and will at all times be subject to the availability of the celebrity/artist/public figure. The Promoter will not be liable for the failure of the winner and any accompanying guests to meet the celebrity/artist/public figure for whatever reason, and no cash or alternative tickets will be awarded in lieu of that element of the prize.

7.7 The Promoter reserves the right to exclude any persons from the Promotion on the ground of their medical condition or history, for the safety of the Promoter’s staff members or others or for any other reason, for example bringing the Promoter’s brand into disrepute. The Promoter also reserves the right to disqualify contestants if:

(a) a contestant at any stage engages in, causes or incites physical violence (e.g. punching, slapping), inappropriate, illegal, unsociable or unsafe behaviour; and/or

(b) the safety of any of the Promoter’s staff member is compromised.

7.8 The Promoter will not award the prize if the Promotion is terminated for whatever reason.

8. NOTIFICATION

8.1 All prize winner(s) will be notified either:

(a) on public social media channels;

(b) by telephone;

(c) by post.

8.2 Details of prize winners will be published in accordance with Item 12: Prize Winner Publication Details, if applicable.

9. PRIZE COLLECTION

9.1 Prizes will be shipped on behalf of the Promoter.

9.2 Entrants proposing to redeem prizes involving or participate in the Promotion where it involves travel, stunts or challenges may, at the absolute discretion of the Promoter, first be required to:

(a) submit to a medical examination by a medical practitioner approved by the Promoter and obtain relevant medical clearance to participate in the Promotion and/or redeem the prize;

and/or

(b) execute a Deed of Release and Indemnity in a form prescribed by the Promoter in order to participate further in the Promotion and/or redeem the prize.

10. PRIZE AVAILABILITY

10.1 The Promoter will not be responsible or liable if for any reason beyond their reasonable control any element of any prize is not provided. The Promoter may, subject to State regulations, substitute a different prize of equivalent value in place of any prize referred to in these terms and conditions.

10.2 The Promoter will not be responsible for any changes in times or dates, or cancellations or rescheduling of events that may prevent the prize winner from redeeming the prize or any part of it.

10.3 Where the prize involves the winners attendance at or tickets to an event, if any part of the event is cancelled, varied or rescheduled for any reason, then at the Promoter’s discretion, the winner and any accompanying guests will forfeit all rights to attend the relevant event and no cash or alternative tickets will be awarded in lieu of that element of the prize.

11. TAXES

Any tax payable as a result of a prize being awarded or received will be the responsibility of the winner. Winners should seek independent financial advice prior to accepting a prize if this is a concern.

12. UNCLAIMED PRIZES

Prizes unclaimed after a period of three (3) months will be forfeited subject to State regulations.

13. PUBLICITY MATERIALS

13.1 It is a condition of entry that the Promoter has the right to publicise, broadcast and communicate to the public the names, characters, likenesses or voices of any entrants for any promotion or matter incidental to the Promotion.

13.2 Entrants consent to their entry being read out on air and/or to their telephone and other conversations with the Promoter being broadcast on air and communicate to the public on the website/s.

13.3 Entrants may be required by the Promoter to participate in photo, recording, video and/or film session(s) (the “publicity materials”) and acknowledge that the Promoter has the right to use such publicity materials in any medium (including, without limitation, the internet) and in any reasonable manner it sees fit, unless that person advises the Promoter at the time of entering the Promotion that he/she wishes to retain his/her anonymity.

13.4 Entrants also acknowledge that the publicity materials may be provided to the prize provider for the purposes of promotional display.

14. COPYRIGHT

By entering this Promotion all entrants:

(a) assign to the Promoter all rights including present and future copyright in their entry and the publicity materials in all media (including, without limitation, the internet) and whether in existence now or created in the future;

(b) agree not to assert any moral rights in respect of their entry and the publicity materials (wherever and whenever such rights are recognised) against the Promoter, its assigns, licensees and successors in title; and

(c) undertake to the Promoter that their entry is not in breach of any third party intellectual property rights.

15. RELEASE AND INDEMNITY

To the extent permitted by law, all entrants release from, and indemnify the Promoter against all liability, cost, loss or expense arising out of acceptance of any prize(s) or participation in the Promotion including (but not limited to) loss of income, loss of opportunity, personal injury and damage to property, whether direct or consequential, foreseeable, due to some negligent act or omission or otherwise.

16. TAMPERING AND OTHER MATTERS

16.1 If for any reason this Promotion is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile phone failure, tampering, fraud or any other causes beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right (subject to State regulations) to cancel, terminate, modify or suspend the Promotion and/or any draw/s or judging related to the Promotion and/or to disqualify any inpidual who (whether directly or indirectly) causes the same.

16.2 The Promoter accepts no responsibility for any late, lost or misdirected entries including but not limited to electronic messages not received by the Promoter due to technical disruptions, network congestion or any other reason. The use of any automated entry software or any other mechanical or electronic means that permits any person to enter the Promotion repeatedly is prohibited.

17. LINE DROP OUT AND INABILITY TO CONTACT

17.1 If in the course of a telephone call related to participation or entry in the Promotion, the telephone line drops out or breaks up the Promoter may proceed to another caller. In such event, the Promoter will not be responsible for the awarding of any prize to the caller whose line dropped out or broke up.

17.2 If a contestant or winner is not successfully contacted in a telephone call or attempted telephone call by the Promoter related to participation or entry in the Promotion (including where a third party answers the telephone on the contestant or winner’s behalf) that person will be disqualified and a replacement contestant or winner (whichever is applicable) will be selected by the Promoter.

18. LEAVE FOR PARTICIPATION

Obtaining time off work and/or study or related activities to participate in the Promotion and/or a prize will be the sole and absolute responsibility of each contestant.

19. EXCLUSION OF PARTICIPANTS

The Promoter reserves the right to exclude any person from participating in the Promotion or a prize for any reason (including but not limited to) that person’s medical condition or history, the preservation of the safety of the Promoter’s staff members or any other person or because the Promoter deems that the behaviour of a person may bring the Promoter’s brand into disrepute.

20. MINORS

20.1 If the prize winner is under the age of 18 years these terms and conditions must be signed by the prize winner’s parent or legal guardian before the prize is awarded and the prize may at the absolute discretion of the Promoter be awarded to the prize winner’s parent or legal guardian.

20.2 If the winner of a holiday prize is under the age of 18 years, that winner must nominate a parent or legal guardian as their accompanying traveller for the trip. The winner and their accompanying traveller must not engage in any illegal or unsafe behaviour whilst travelling.

20.3 Where these terms and conditions require a participant to sign a Deed of Release before participating in the Promotion and/or redeeming a prize and the contestant and/or winner is under the age of 18 years, such Deed of Release and Indemnity must be signed by that person’s parent or legal guardian prior to their participation in the Promotion and/or the prize being awarded.

21. TERMINATION OF PROMOTION

The Promoter may (subject to State Regulations) vary the terms of, or terminate, this Promotion at any time at its absolute discretion without liability to any contestant or other person. The Promoter will not award the prize if the Promotion is terminated.

22. DECISIONS FINAL

All decisions and actions of the Promoter relating to the Promotion and/or redemption of the prizes are exercised accordingly at its absolute discretion and are final. No discussions or correspondence with entrants or any other person will be entered into.

23. FAILURE TO ENFORCE TERMS AND CONDITIONS

A failure by the Promoter to enforce any one of these terms and conditions in any instance(s) will not give rise to any claim or right of action by any other person or contestant.

24. PERSONAL INFORMATION AND PRIVACY

The personal information supplied by entrants when entering this Promotion will be used by the Promoter in accordance with its Privacy Policy. Please refer to the Privacy Policy by visiting the website for more information as entry in this Promotion is an agreement to be bound by that policy. All entrants may have their details removed from the Promoter’s database by simply contacting the Promoter. If details are removed prior to the conclusion of the Promotion and/or award of prize(s), entrants will forfeit their right to claim any prizes. 

25. OVERSEAS TRIP PRIZES

Where the prize or participation in the Promotion includes overseas travel:

(a) the prize does not include airport departure or government taxes. These must be paid by the winner and their accompanying traveller (where applicable);

(b) the winner and their accompanying traveller (if applicable) must have and maintain valid passports endorsed with all relevant visas and with expiry dates no less than six (6) months following the proposed dates of travel. These passports, and their holders, must not be subject to any restrictions on their rights to travel to and from the applicable country or countries;

(c) it is the responsibility of the winner and their accompanying traveller (if applicable) to check any travel advisories issued by the Australian Department of Foreign Affairs and Trade and determine whether or not they will redeem the prize;

(d) the Promoter will not be responsible for any loss or damage suffered by any contestant and/or their accompanying traveller (if applicable) arising out of a failure by the contestant and/or their accompanying traveller to follow any travel advisories issued by the Australian Department of Foreign Affairs and Trade;

(e) the Promoter will not be liable or responsible for any loss or damage suffered by a prize winner or their accompanying traveller (if applicable) should any prize winner or their accompanying traveller (if applicable) not redeem a prize as a result of any such travel warning or advisory applies to a country and/or countries the subject of the prize. For the avoidance of doubt, nothing in these Terms and Conditions requires the Promoter to substitute a different prize or prize of equivalent value should a travel warning or advisory apply to a country and/or countries in relation to a prize and a prize winner and/or their accompanying traveller (if applicable) do not redeem the prize as a result; and

(f) to the United States of America, the prize winner and their accompanying traveller (if applicable) will be required to apply for an Electronic System for Travel Authorisation (ESTA).

Applications must be submitted no later than three (3) days prior to the departure date. Should this form not be lodged by both the winner and their accompanying traveller (if applicable) within this time, they will be ineligible to enter the United States of America and will therefore forfeit the prize.

 

 

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